Strategy
Start with workflows, not autonomy.
The fastest way to make agent work useful is often to begin with a bounded task and learn where judgment, context, or control actually matter.
It is tempting to begin with the most autonomous version of an idea. That usually makes the work harder to understand: the team is changing the product surface, the workflow, the permissions, and the evaluation approach all at once.
Choose a task with a real boundary
Pick a useful job with a clear starting point, an observable outcome, and a reason to stop or hand work back. The boundary makes it easier to see whether the agent is helping, where it struggles, and what should stay under human control.
Let the workflow teach you
Run the work through the product as it exists. Notice which context is missing, which choices feel ambiguous, and which actions carry more consequence than they first appear to. Those are product signals, not just model behavior.
Add autonomy with a reason
Autonomy earns its place when it makes a workflow more useful without making the result harder to understand, correct, or recover from. If a simple, explicit workflow does the job, that is often the better design.
The goal is not to make every product agentic. It is to make the right work easier to delegate.