AX product review
A focused review of one agent workflow: where an agent loses context, chooses poorly, cannot complete work, or needs a clearer handoff.
For startup teams
Build the part your agent users will feel.
Practical Agent Experience work for startups building AI products, agent workflows, and tools people can safely delegate work to.
Start with the AX definitionA good fit
For the moment when a capable agent still makes the product feel hard to use.
- You are shipping an AI or agent feature and need to make the product path clearer before or after launch.
- Your agent can do useful work, but tool choice, context, handoffs, or recovery are making the experience feel unreliable.
- You need a practical product view of agent behavior—not a generic strategy deck or an autonomy-first roadmap.
Ways to work
Start small. Stay close to the product.
Workflow design sprint
A practical working session to clarify the task, product surfaces, decision points, tool boundaries, and a testable next version.
Agent-facing product systems
Hands-on work across documentation, tools, interfaces, approvals, recovery paths, and evaluation as an agent product moves from prototype to reliable use.
Embedded AX partnership
Ongoing product support for teams building a serious agent capability and learning where the experience needs to improve as it reaches real users.
Start with the signal
Bring one workflow, not a broad transformation brief.
The clearest place to begin is a real decision: a tool an agent chooses poorly, a step it cannot complete, a handoff that feels risky, or a workflow your team cannot yet evaluate with confidence.