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AX Workflow Review brief
Review one agent workflow by naming the task, mapping the surfaces it depends on, collecting a safe run record, and choosing the smallest product change to test next.
1. Define the workflow
Start with a workflow a person would plausibly delegate and a success condition the team can observe. The scope is what keeps the review from becoming a general argument about model quality.
- Workflow name
- Name the task tightly enough that everyone knows which run is being reviewed.
- Person delegating the work
- Use a role or audience, not a real customer name.
- User goal
- State what the person wants done and why the result matters.
- Agent starting context
- List what the agent receives before it begins: prompt, files, account state, docs, or prior messages.
- Success criteria
- Define the observable end state that would make the run acceptable.
- Stop / ask condition
- Name when the agent should pause, ask, refuse, or return control instead of continuing.
- Out of scope
- Protect the review from expanding into every possible model, prompt, product, or workflow question.
2. Map the agent-facing surfaces
Include only the artifacts this workflow touches. For each surface, record the owner, the current risk, and the evidence that would settle whether it helped or hurt the run.
Discovery
Can the agent find the right path without guessing?
Look at: Sitemap, docs index, search result, ARD, llms.txt, README, app navigation.
Retrieval
Can it pull the needed context in a usable form?
Look at: Docs page, Markdown twin, help article, API reference, schema, example.
Tool execution
Can it choose the right action and supply valid inputs?
Look at: MCP tool, function, endpoint, CLI command, form, API operation.
Approval
Does it know what is allowed and what needs human consent?
Look at: Permission gate, confirmation step, policy check, plan review.
Recovery
Can it make a different next attempt or stop usefully?
Look at: Error message, retry route, fallback tool, escalation path, run history.
Handoff
Can a person or system trust and continue from the returned work?
Look at: Summary, artifact, ticket, audit log, next decision, owner.
3. Collect the run record
A useful review needs the path, not just the outcome. Capture the sequence of decisions, interventions, retries, and terminal state so the team can see where the product surface affected the run.
- Task ID or scenario name.
- Model, agent, or harness version if it matters to the review.
- Date of run.
- Starting prompt or user request summary.
- Tool calls in order, with inputs redacted when needed.
- Human interventions and why they happened.
- Retries, including what changed between attempts.
- Terminal state: success, partial progress, refused, unsafe, or blocked.
- Safe evidence: screenshots, logs, docs links, diffs, or transcript excerpts that can be shared internally.
Keep credentials, customer data, private traces, and confidential operational detail out of any public copy.
4. Separate the first failure from downstream effects
Mark the first visible failure before listing what happened later. For each stage you inspect, keep four fields with the observation: observed failure, evidence, severity, and candidate owner.
- DiscoveryCould the agent find the right path or capability?
- RetrievalDid the agent retrieve the context it needed?
- Tool choiceDid it choose the right tool or action?
- Tool inputsWere required fields, constraints, and side effects clear?
- ApprovalWas permission scoped, enforced, and auditable?
- RecoveryDid the failure response support a better second attempt?
- HandoffCould a person trust and continue from the returned work?
5. Choose the change and next test
The output is not a long report. It is one prioritized finding, one surface change, and one way to check whether the next attempt changed in the intended direction.
- Finding: the specific decision point or surface that created friction.
- Product change: the smallest edit that should alter the next attempt.
- Expected signal: what should be different in the next run if the change helped.
- Test: the replay, regression, or review step that will check that signal.
- Owner and status: who will make the change and when it will be reviewed again.
Next action
Use the brief as a worksheet, not a scorecard or prediction of rankings, citations, or universal agent success.
For background, read how to run an AX review, how to measure Agent Experience, and the Open Agent-Readiness Rubric.
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